1.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
2.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
3.
Wallace, P. M. Introduction to information systems. (Pearson, 2015).
4.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (Pearson Education Ltd, 2015).
5.
Laudon, J. P. Essentials of MIS. (Pearson).
6.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
7.
Insights & Publications | McKinsey & Company. http://www.mckinsey.com/insights.
8.
FOLDOC - Computing Dictionary. http://foldoc.org/.
9.
Computer Glossary, Computer Terms - Technology Definitions and Cheat Sheets from WhatIs.com - The Tech Dictionary and IT Encyclopedia. http://whatis.techtarget.com/.
10.
Information Management | IT Business News. https://web.archive.org/web/20210602202347/https://www.information-management.com/.
11.
The Nature of Tech: Digital Business Automation | YouTube.
12.
SAP Digital Business Services: How do you become an intelligent enterprise? | YouTube.
13.
The US Open is powered by the IBM Cloud | YouTube.
14.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
15.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
16.
Laudon, K. C. & Laudon, J. P. Opening Case: Rugby Football Union Tries Big Data. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
17.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
18.
Creasey, S. Data Analytics Paved Way for Leicester Win. Computer Weekly 4–7 (2016).
19.
The Digital Enterprise | McKinsey. https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-digital-enterprise (2013).
20.
Roth, E. 10 Simple Design Rules to Make Word Documents Look Professional and Beautiful | Make Use Of. https://www.makeuseof.com/tag/design-rules-word-documents/ (2022).
21.
Shacklett, M. E. 10 IT Basics That Business Managers Need to Know | TechRepublic. https://www.techrepublic.com/blog/10-things/10-it-basics-that-business-managers-need-to-know/ (2016).
22.
DIGITAL SKILLS for the UK ECONOMY: A Report by ECORYS UK.
23.
World Investment Report 2017 - Chapter IV: Investment and Digital Economy. 156–220 (2017).
24.
Kling, R. Learning About Information Technologies and Social Change: The Contribution of Social Informatics. Information Society 16, 217–232 (2000).
25.
Brynjolfsson, E. VII Pillars Of Productivity [open access]. Optimize (2005).
26.
7 Reasons Why You Should Learn How to Use Excel. https://www.activia.co.uk/blog/seven-reasons-why-you-should-learn-how-to-use-excel.
27.
Harkins, S. 10+ Reasons to Use Access (And a Few Reasons Not To) | TechRepublic. https://www.techrepublic.com/blog/10-things/10-plus-reasons-to-use-access-and-a-few-reasons-not-to/ (2008).
28.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
29.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
30.
Porter, M. E. Strategy and the Internet. Harvard Business Review 79, 62–78 (2001).
31.
Carr, N. G. IT Doesn’t Matter. Harvard Business Review 81, 41–49 (2003).
32.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (Pearson Education Ltd, 2015).
33.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
34.
McAfee, A. Do You Have Too Much IT? MIT Sloan Management Review 45, 18–22 (2004).
35.
McFarlan, F. W. Information Technology Changes the Way You Compete. Harvard Business Review 62, 98–103 (1984).
36.
Porter, M. E. How Competitive Forces Shape Strategy. Harvard Business Review 57, 137–145 (1979).
37.
Brown, J. S., Hagel, J., Varian, H. & Carr, N. Does IT Matter? Harvard Business Review 81, 109–112 (2003).
38.
R0305B.qxd - ITDoesntMatter.pdf.
39.
Porter, M. E. & Millar, V. E. How Information Gives You Competitive Advantage. Harvard Business Review 63, 149–160 (1985).
40.
Porter, M. E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. (Free Press, 1980).
41.
Christensen, C. M., Raynor, M. E. & McDonald, R. What Is Disruptive Innovation? Harvard Business Review (2015).
42.
Utterback, J. M. & Acee, H. J. Disruptive Technologies: An Expanded View. International Journal of Innovation Management 9, 1–17 (2005).
43.
Dudovskiy, J. Apple Value Chain Analysis | Business Research Methodology. https://research-methodology.net/apple-value-chain-analysis/ (2021).
44.
Ferguson, E. Apple Inc. Five Forces Analysis (Porter’s Model) | Panmore Institute. http://panmore.com/apple-inc-five-forces-analysis-porters-model-case-study (2019).
45.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
46.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
47.
Chaffey, D. Digital Business and E-Commerce Management: Strategy, Implementation and Practice. (Pearson, 2015).
48.
Chaffey, D. Digital Business and E-Commerce Management: Strategy, Implementation and Practice. (2014).
49.
Laudon, K. C. & Laudon, J. P. Opening Case: Rugby Football Union Tries Big Data. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
50.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
51.
Chui, M. The Internet of Things. McKinsey Quarterly 70–79 (2010).
52.
Semantic Web | W3C. https://www.w3.org/standards/semanticweb/.
53.
Bo, X. & Benbasat, I. E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact. MIS Quarterly 31, 137–209 (2007).
54.
Shaw, T. Web 3.0 Gives Business Smarter Infrastructure | Baseline. http://www.baselinemag.com/c/a/Intelligence/Web-30-Gives-Business-Smarter-Infrastructure-576336 (2011).
55.
Hackbarth, G. & Kettinger, W. J. Building an E-Business Strategy. Information Systems Management 17, 78–94 (2000).
56.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
57.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
58.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (Pearson Education Ltd, 2015).
59.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
60.
Davenport, T. H., Barth, P. & Bean, R. How ‘Big Data’ Is Different. MIT Sloan Management Review (2012).
61.
McAfee, A. & Brynjolfsson, E. Big Data: The Management Revolution. Harvard Business Review 90, 60–68 (2012).
62.
Radadia, J. Breaking the Bad Data Bottlenecks. Information Management Magazine (2010).
63.
Firican, G. The 10 Vs of Big Data | TWDI - Upside. https://tdwi.org/articles/2017/02/08/10-vs-of-big-data.aspx (2017).
64.
Cukier, K. N. & Mayer-Schoenberger, V. Why Big Data Is on the Rise | Foreign Affairs. https://www.foreignaffairs.com/articles/2013-04-03/rise-big-data (2013).
65.
Elmasri, R. & Navathe, S. Fundamentals of Database Systems. (Pearson, 2014).
66.
Kroenke, D. M. & Auer, D. J. Database Processing: Fundamentals, Design, and Implementation. (Pearson, 2016).
67.
Silberschatz, A., Korth, H. F. & Sudarshan, S. Database System Concepts. (McGraw-Hill, 2011).
68.
Date, C. J. An Introduction to Database Systems. (Pearson/Addison Wesley, 2004).
69.
Inmon, W. H. Building the Data Warehouse. (Wiley, 2005).
70.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
71.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
72.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (Pearson Education Ltd, 2015).
73.
Brynjolfsson, E. Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance? SSRN Electronic Journal (2011) doi:10.2139/ssrn.1819486.
74.
Davenport, T. H. & Patil, D. J. Data Scientist: The Sexiest Job Of the 21st Century. Harvard Business Review 90, 70–76 (2012).
75.
Barton, D. & Court, D. Making Advanced Analytics Work For You. Harvard Business Review 90, 78–83 (2012).
76.
Eckerson, W. Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations.
77.
Watson, H. J. Real-Time Business Intelligence: Best Practices at Continental Airlines. Information Systems Management 23, 7–18 (2006).
78.
Davenport, T. H. Analytics 3.0. Harvard Business Review 91, 64–72 (2013).
79.
Marchand, D. A. & Peppard, J. Why IT Fumbles Analytics. Harvard Business Review 91, 104–112 (2013).
80.
Fisher, L. Data Management Platforms - Using Big Data to Power Marketing Performance - eMarketer. https://web.archive.org/web/20150509153317/http://www.emarketer.com/Webinar/Data-Management-PlatformsUsing-Big-Data-Power-Marketing-Performance/4000073 (2013).
81.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
82.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
83.
Laudon, K. C. & Laudon, J. P. Opening Case: Rugby Football Union Tries Big Data. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
84.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
85.
Bocij, P. An Introduction To Acquiring and Developing BIS. in Business Information Systems: Technology, Development and Management 279–318 (Financial Times Prentice Hall, 2008).
86.
Soliman, K. ASPs: Do They Work? Information Systems Management 20, 50–57 (2003).
87.
Susarla, A. Understanding the Service Component of Application Service Provision: An Empirical Analysis of Satisfaction With Asp Services. MIS Quarterly 27, 91–123 (2003).
88.
Wulf, V. & Jarke, M. The Economics of End-User Development. Communications of the ACM 47, 41–42 (2004).
89.
Aron, R. Just Right Outsourcing: Understanding and Managing Risk. Journal of Management Information Systems 22, 37–55 (2005).
90.
Sahay, B. S. & Gupta, A. K. Development of Software Selection Criteria for Supply Chain Solutions. Industrial Management & Data Systems 103, 97–110 (2003).
91.
Smith, J. Managing Your IT Total Cost of Ownership. Communications of the ACM 45, 101–106 (2002).
92.
Kern, J. How to Determine Cloud TCO | Information Management Online. https://web.archive.org/web/20210126185934/https://www.information-management.com/news/how-to-determine-cloud-tco (2013).
93.
McAfee, A. What Every CEO Needs to Know About The Cloud. Harvard Business Review 89, 124–132 (2011).
94.
Cloud Computing News - IaaS, SaaS, PaaS, Data Security, CIO, Analysis - Cloud Tech News. http://www.cloudcomputing-news.net/.
95.
Avison, D. & Fitzgerald, G. Information Systems Development: Methodologies, Techniques and Tools. (McGraw-Hill Education, 2006).
96.
Subramanian, G. H. Balancing Four Factors in System Development Projects. Communications of the ACM 52, 118–121 (2009).
97.
Boehm, B. W. A Spiral Model of Software Development and Enhancement. Computer 21, 61–72 (1988).
98.
Sircar, S. Revolution or Evolution? a Comparison of Object-Oriented and Structured Systems Development Methods. MIS Quarterly 25, 457–471 (2001).
99.
DSDM Consortium. https://web.archive.org/web/20160304231401/https://www.dsdm.org/.
100.
Laudon, K. & Laudon, J. Foundations of Business Intelligence: Databases and Information Management. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
101.
Laudon, K. & Laudon, J. Foundations of Business Intelligence: Databases and Information Management. in Essentials of Management Information Systems (2015).
102.
Laudon, K. & Laudon, J. Building Information Systems and Managing Projects. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
103.
Laudon, K. & Laudon, J. Building Information Systems and Managing Projects. in Essentials of Management Information Systems (2015).
104.
Bocij, P. Systems Analysis. in Business Information Systems: Technology, Development and Management 373–416 (Financial Times Prentice Hall, 2008).
105.
Avison, D. & Fitzgerald, G. Information Systems Development: Methodologies, Techniques and Tools. (McGraw-Hill Education, 2006).
106.
Avison, D. E. & Shah, H. U. The Information Systems Development Life Cycle: A First Course in Information Systems. vol. Information systems series (McGraw-Hill, 1997).
107.
Browne, G. J. & Rogich, M. B. An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques. Journal of Management Information Systems 17, 223–249 (2001).
108.
Shi, Y. A Consensus Ranking for Information System Requirements. Information Management & Computer Security 4, 10–18 (1996).
109.
Lindstrom, L. & Jeffries, R. Extreme Programming and Agile Software Development Methodologies. Information Systems Management 21, 41–52 (2004).
110.
Appan, R. & Browne, G. J. The Impact of Analyst-Induced Misinformation on the Requirements Elicitation Process. MIS Quarterly 36, 85–106 (2012).
111.
Hoffer, J. A., Ramesh, V. & Topi, H. Modern Database Management. (Pearson, 2016).
112.
Hoffer, J. A., Ramesh, V. & Topi, H. Modern Database Management. (Pearson, 2016).
113.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
114.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
115.
Laudon, K. C. & Laudon, J. P. Opening Case: Rugby Football Union Tries Big Data. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
116.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (2014).
117.
Seddon, P. B. A Multi-Project Model of Key Factors Affecting Organizational Benefits From Enterprise Systems. MIS Quarterly 34, 305-A11 (2010).
118.
Davenport, T. H. Putting the Enterprise into the Enterprise System. Harvard Business Review 76, 121–131 (1998).
119.
Kumar, K. & Van Hillegersberg, J. ERP Experiences and Evolution. Communications of the ACM 43, 22–26 (2000).
120.
Kanaracus, C. Survey Finds ERP Software Project Overruns ‘Distressingly Common’ | Computerworld. http://www.itworld.com/article/2723501/enterprise-software/survey-finds-erp-software-project-overruns--distressingly-common-.html (2012).
121.
Hitt, L. M., Wu, D. J. & Zhou, X. Investment in Enterprise Resource Planning: Business Impact and Productivity Measures. Journal of Management Information Systems 19, 71–98 (2002).
122.
Top 5 Reasons ERP Implementations Fail and What You Can Do About It. (2013).
123.
Miller, T. Top 10 Reasons for ERP Failure (And How to Avoid It) | ERP Focus. https://www.erpfocus.com/erp-failure-10-reasons-why-your-erp-project-could-crash-article-540.html (2023).
124.
Klein, R. & Rai, A. Interfirm Strategic Information Flows in Logistics Supply Chain Relationships. MIS Quarterly 33, 735–762 (2009).
125.
Rai, A., Patnayakuni, R. & Seth, N. Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities. MIS Quarterly 30, 225–246 (2006).
126.
Olson, D. L. Supply Chain Information Technology. vol. The Supply and Operations Management Collection (Business Expert Press, 2014).
127.
Olson, D. L. Supply Chain Information Technology. vol. Supply and Operations Management Collection.
128.
Thrasher, J. What is RFID Used for in the Real World? | RFIDinsider. http://blog.atlasrfidstore.com/what-is-rfid-used-for-in-applications (2013).
129.
Iriana, I. & Buttle, F. Strategic, Operational, and Analytical Customer Relationship Management. Journal of Relationship Marketing 5, 23–42 (2008).
130.
Woodcock, N. Social CRM as a Business Strategy. Journal of Database Marketing & Customer Strategy Management 18, 50–64 (2011).
131.
Davenport, T. H. Know What Your Customers Want Before They Do. Harvard Business Review 89, 84–92 (2011).
132.
Maklan, S. Why CRM Fails -- and How to Fix It. MIT Sloan Management Review 52, 77–85 (2011).
133.
Chen, I. J. & Popovich, K. Understanding Customer Relationship Management (CRM). Business Process Management Journal 9, 672–688 (2003).
134.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
135.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
136.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems. (Pearson Education Ltd, 2015).
137.
Laudon, K. C. & Laudon, J. P. Essentials of Management Information Systems.
138.
Aral, S. Productivity Effects of Information Diffusion in Networks. (2007).
139.
Bughin, J., Byers, A. H. & Chui, M. How Social Technologies Are Extending the Organization. Survey (2011).
140.
Banker, R. D. Cio Reporting Structure, Strategic Positioning, and Firm Performance. MIS Quarterly 35, 487–504 (2011).
141.
Guillemette, M. G. & Paré, G. Toward a New Theory of the Contribution of the It Function in Organizations. MIS Quarterly 36, 529–551 (2012).
142.
Deiser, R. & Newton, S. Six Social-Media Skills Every Leader Needs. McKinsey Quarterly 62–75 (2013).
143.
Gorry, G. A. & Morton, M. S. S. A Framework for Management Information Systems. Sloan Management Review 30, 49–62 (1989).
144.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
145.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
146.
Wallace, P. M. Project Management and Strategic Planning. in Introduction to Information Systems (Pearson, 2015).
147.
Laudon, K. & Laudon, J. Building Information Systems and Managing Projects. in Essentials of Management Information Systems (2015).
148.
Gold, A. H., Gray, G. L., Jones, C. G. & Miller, D. W. Strategies for Improving Systems Development Project Success [open access]. Issues in Information Systems XI, 164–173 (2010).
149.
Killen, C. P. & Hunt, R. A. Robust Project Portfolio Management: Capability Evolution and Maturity. International Journal of Managing Projects in Business 6, 131–151 (2013).
150.
Weinberg, N. Business Continuity and Disaster Recovery Planning: The Basics | CSO Online. http://www.csoonline.com/article/2118605/disaster-recovery/pandemic-preparedness-business-continuity-and-disaster-recovery-planning-the-basics.html (2021).
151.
Association for Project Management | The Professional Body for Project Management. https://www.apm.org.uk/.
152.
PMI | Project Management Institute. http://www.pmi.org/.
153.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
154.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
155.
Laudon, K. & Laudon, J. Securing Information Systems. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
156.
Laudon, K. & Laudon, J. Securing Information Systems. in Essentials of Management Information Systems (2015).
157.
Dhillon, G. Principles of Information Systems Security: Text and Cases. (Wiley, 2007).
158.
2015 Cost of Cyber Crime Study: United Kingdom.
159.
2017 Cost of Cyber Crime Study | Accenture - Accenture-2017-CostCyberCrimeStudy.pdf.
160.
State of Cybersecurity: Implications for 2015.
161.
Shein, E. Companies Proactively Seek Out Internal Threats. Communications of the ACM 58, 15–17 (2015).
162.
Understanding Distributed Denial of Service Attacks | YouTube.
163.
Laudon, K. & Laudon, J. Ethical and Social Issues in Information Systems. in Essentials of Management Information Systems (Pearson Education Ltd, 2015).
164.
Laudon, K. & Laudon, J. Ethical and Social Issues in Information Systems. in Essentials of Management Information Systems (2015).
165.
Hendel, J. & Doherty, T. GRAPHIC: America’s Digital Divide, in 2 Maps | Politico. https://www.politico.com/agenda/story/2018/02/07/digital-divide-in-america-graphic-000639 (2018).
166.
The Digital Divide | Politico. https://www.politico.com/agenda/issue/the-digital-divide.
167.
Wall, T. ‘I’m 57 and My Parents Have to Feed Me’: The Universal Credit Digital Obstacle Course. Guardian (2019).
168.
Chatterjee, S. The Behavioral Roots of Information Systems Security: Exploring Key Factors Related to Unethical IT Use. Journal of Management Information Systems 31, 49–87 (2015).
169.
Stahl, B. C. Teaching Ethical Reflexivity in Information Systems: How to Equip Students to Deal With Moral and Ethical Issues of Emerging Information and Communication Technologies. Journal of Information Systems Education 22, 253–260 (2011).
170.
Oz, E. Ethical Standards for Information Systems Professionals: A Case for a Unified Code. MIS Quarterly 16, 423–433 (1992).
171.
Luzak, J. Privacy Notice for Dummies? Towards European Guidelines on How to Give ‘Clear and Comprehensive Information’ on the Cookies’ Use in Order to Protect the Internet Users’ Right to Online Privacy. Journal of Consumer Policy 37, 547–559 (2014).
172.
Smith, M. S. Protecting Privacy in an IoT-Connected World. Information Management Journal 49, 36–39 (2015).
173.
Lee, D.-J. Managing Consumer Privacy Concerns in Personalization: A Strategic Analysis of Privacy Protection. MIS Quarterly 35, 423-A8 (2011).
174.
World Development Report 2016 - Main Message: Digital Dividends. (2016).
175.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
176.
Wallace, P. M. Introduction to Information Systems. (Pearson, 2015).
177.
Wallace, P. M. Knowledge Management and E-Learning. in Introduction to Information Systems (Pearson, 2015).
178.
Laudon, K. & Laudon, J. Improving Decision Making and Managing Knowledge. in Essentials of Management Information Systems (2015).
179.
Wang, Y. Social Influence and Knowledge Management Systems Use: Evidence From Panel Data. MIS Quarterly 37, 299–313 (2013).
180.
Majchrazk, A. The Impact of Shaping on Knowledge Reuse for Organizational Improvement With Wikis. MIS Quarterly 37, 455-A12 (2013).
181.
Hau, Y. S. The Effects of Individual Motivations and Social Capital on Employees’ Tacit and Explicit Knowledge Sharing Intentions. International Journal of Information Management 33, 356–366 (2013).
182.
Solitander, M. & Solitander, N. The Sharing, Protection and Thievery of Intellectual Assets. Management Decision 48, 37–57 (2010).
183.
Wang, Y., Meister, D. B. & Gray, P. H. Social Influence and Knowledge Management Systems Use: Evidence From Panel Data. MIS Quarterly 37, 299–313 (2013).
184.
Easterby-Smith, M. & Lyles, M. A. Handbook of Organizational Learning and Knowledge Management. (John Wiley, 2011).
185.
Easterby-Smith, M. & Lyles, M. A. Handbook of Organizational Learning and Knowledge Management. (John Wiley, 2011).
186.
Jashapara, A. Knowledge Management: An Integrated Approach. (Financial Times Prentice Hall, 2011).
187.
Jashapara, A. Knowledge Management: An Integrated Approach. (Pearson Education Limited, 2004).
188.
Knowledge Workers - Who They Are and What They Do | CFI. https://corporatefinanceinstitute.com/resources/knowledge/other/knowledge-workers/ (2022).
