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Browne, Glenn J., and Michael B. Rogich. ‘An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques’. Journal of Management Information Systems 17.4 (2001): 223–249. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=4326066&amp;site=ehost-live>.
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Chatterjee, Sutirtha. ‘The Behavioral Roots of Information Systems Security: Exploring Key Factors Related to Unethical IT Use’. Journal of Management Information Systems 31.4 (2015): 49–87. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=102702506&amp;site=ehost-live>.
Chen, Injazz J., and Karen Popovich. ‘Understanding Customer Relationship Management (CRM)’. Business Process Management Journal 9.5 (2003): 672–688. Web.
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Davenport, Thomas H., Paul Barth, and Randy Bean. ‘How “Big Data” Is Different’. MIT Sloan Management Review Fall (2012): n. pag. Web. <http://sloanreview.mit.edu/article/how-big-data-is-different/>.
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Eckerson, Wayne. ‘Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations’. Web. <http://tdwi.org/%7E/media/8E51AC2BE2664D83BF1F503BED557105.pdf>.
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Ferguson, Edward. ‘Apple Inc. Five Forces Analysis (Porter’s Model) | Panmore Institute’. N.p., 22 Feb. 2019. Web. <http://panmore.com/apple-inc-five-forces-analysis-porters-model-case-study>.
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---. Modern Database Management. 12th Global Edition. Boston, [Massachusetts]: Pearson, 2016. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5185641>.
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Inmon, William H. Building the Data Warehouse. 4th Edition. Indianapolis: Wiley, 2005. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=239420>.
‘Insights & Publications | McKinsey & Company’. N.p., n.d. Web. <http://www.mckinsey.com/insights>.
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Kanaracus, Chris. ‘Survey Finds ERP Software Project Overruns “Distressingly Common” | Computerworld’. N.p., 12 July 2012. Web. <http://www.itworld.com/article/2723501/enterprise-software/survey-finds-erp-software-project-overruns--distressingly-common-.html>.
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Klein, Richard, and Arun Rai. ‘Interfirm Strategic Information Flows in Logistics Supply Chain Relationships’. MIS Quarterly 33.4 (2009): 735–762. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=44988648&amp;site=ehost-live>.
Kling, Rob. ‘Learning About Information Technologies and Social Change: The Contribution of Social Informatics.’ Information Society 16.3 (2000): 217–232. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=3533085&amp;site=ehost-live>.
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Kroenke, David M., and David J. Auer. Database Processing: Fundamentals, Design, and Implementation. 14th Edition. Boston: Pearson, 2016. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5185586>.
Kumar, Kuldeep, and Jos Van Hillegersberg. ‘ERP Experiences and Evolution’. Communications of the ACM 43.4 (2000): 22–26. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=12070056&amp;site=ehost-live>.
Laudon, J. P. Essentials of MIS. 11th/Global. Pearson. Web. <https://eu.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&amp;package_service_id=18567913790002671&amp;institutionId=2671&amp;customerId=2670>.
Laudon, Kenneth C., and Jane P. Laudon. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
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---. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. Essentials of Management Information Systems. N.p. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>.
---. ‘Opening Case: Rugby Football Union Tries Big Data’. Essentials of Management Information Systems. 11th Global Edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Opening Case: Rugby Football Union Tries Big Data’. Essentials of Management Information Systems. 11th Global Edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Opening Case: Rugby Football Union Tries Big Data’. Essentials of Management Information Systems. 11th Global Edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Opening Case: Rugby Football Union Tries Big Data’. Essentials of Management Information Systems. 11th Global Edition. Harlow, England: Pearson Education Ltd, 2015. Print.
Laudon, Kenneth C., and Jane Price Laudon. Essentials of Management Information Systems. N.p., 2014. Web. <http://ezproxy01.rhul.ac.uk/login?url=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781292075013>.
---. Essentials of Management Information Systems. N.p., 2014. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>.
---. Essentials of Management Information Systems. N.p., 2014. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>.
---. Essentials of Management Information Systems. N.p., 2014. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>.
---. Essentials of Management Information Systems. N.p., 2014. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>.
---. Essentials of Management Information Systems. N.p., 2014. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>.
Laudon, Kenneth, and Jane Laudon. ‘Building Information Systems and Managing Projects’. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Building Information Systems and Managing Projects’. Essentials of Management Information Systems. N.p., 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5138246>.
---. ‘Building Information Systems and Managing Projects’. Essentials of Management Information Systems. N.p., 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>.
---. ‘Ethical and Social Issues in Information Systems’. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Ethical and Social Issues in Information Systems’. Essentials of Management Information Systems. N.p., 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>.
---. ‘Foundations of Business Intelligence: Databases and Information Management’. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Foundations of Business Intelligence: Databases and Information Management’. Essentials of Management Information Systems. N.p., 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5138246>.
---. ‘Improving Decision Making and Managing Knowledge’. Essentials of Management Information Systems. N.p., 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>.
---. ‘Securing Information Systems’. Essentials of Management Information Systems. 11th ed./Global edition. Harlow, England: Pearson Education Ltd, 2015. Print.
---. ‘Securing Information Systems’. Essentials of Management Information Systems. N.p., 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>.
Lee, Dong-Joo. ‘Managing Consumer Privacy Concerns in Personalization: A Strategic Analysis of Privacy Protection’. MIS Quarterly 35.2 (2011): 423-A8. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=60461925&amp;site=ehost-live>.
Lindstrom, Lowell, and Ron Jeffries. ‘Extreme Programming and Agile Software Development Methodologies’. Information Systems Management 21.3 (2004): 41–52. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=13352756&amp;site=ehost-live>.
Luzak, J. ‘Privacy Notice for Dummies? Towards European Guidelines on How to Give “Clear and Comprehensive Information” on the Cookies’ Use in Order to Protect the Internet Users’ Right to Online Privacy’. Journal of Consumer Policy 37.4 (2014): 547–559. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=99108901&amp;site=ehost-live>.
Majchrazk, Ann. ‘The Impact of Shaping on Knowledge Reuse for Organizational Improvement With Wikis’. MIS Quarterly 37.2 (2013): 455-A12. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=87370679&amp;site=ehost-live>.
Maklan, Stan. ‘Why CRM Fails -- and How to Fix It.’ MIT Sloan Management Review 52.4 (2011): 77–85. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=63008085&amp;site=ehost-live>.
Marchand, Donald A., and Joe Peppard. ‘Why IT Fumbles Analytics’. Harvard Business Review 91.1 (2013): 104–112. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=84424084&amp;site=ehost-live>.
McAfee, Andrew. ‘Do You Have Too Much IT?’ MIT Sloan Management Review 45.3 (2004): 18–22. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=12856174&amp;site=ehost-live>.
---. ‘What Every CEO Needs to Know About The Cloud’. Harvard Business Review 89.11 (2011): 124–132. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=67003261&amp;site=ehost-live>.
McAfee, Andrew, and Erik Brynjolfsson. ‘Big Data: The Management Revolution’. Harvard Business Review 90.10 (2012): 60–68. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=79996279&amp;site=ehost-live>.
McFarlan, F. Warren. ‘Information Technology Changes the Way You Compete’. Harvard Business Review 62.3 (1984): 98–103. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=4120899&amp;site=ehost-live>.
Miller, Tom. ‘Top 10 Reasons for ERP Failure (And How to Avoid It) | ERP Focus’. N.p., 26 Feb. 2023. Web. <https://www.erpfocus.com/erp-failure-10-reasons-why-your-erp-project-could-crash-article-540.html>.
Olson, David L. Supply Chain Information Technology. Supply and Operations Management Collection. N.p. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=1778603>.
Olson, David Louis. Supply Chain Information Technology. 2nd Edition. The Supply and Operations Management Collection. New York, NY: Business Expert Press, 2014. Print.
Oz, Effy. ‘Ethical Standards for Information Systems Professionals: A Case for a Unified Code’. MIS Quarterly 16.4 (1992): 423–433. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=9604010642&amp;site=ehost-live>.
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Porter, Michael E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Free Press, 1980. Print.
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Porter, Michael E, and Victor E. Millar. ‘How Information Gives You Competitive Advantage’. Harvard Business Review 63.4 (1985): 149–160. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=8500002422&amp;site=ehost-live>.
‘R0305B.Qxd - ITDoesntMatter.Pdf’. Web. <https://www.classes.cs.uchicago.edu/archive/2014/fall/51210-1/required.reading/ITDoesntMatter.pdf>.
Radadia, Jinesh. ‘Breaking the Bad Data Bottlenecks’. Information Management Magazine (2010): n. pag. Web. <http://www.information-management.com/issues/20_3/breaking_the_bad_data_bottlenecks-10017895-1.html>.
Rai, Arun, Ravi Patnayakuni, and Nainika Seth. ‘Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities’. MIS Quarterly 30.2 (2006): 225–246. Web. <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=21145595&amp;site=ehost-live>.
Roth, Emma. ‘10 Simple Design Rules to Make Word Documents Look Professional and Beautiful | Make Use Of’. N.p., 9 May 2022. Web. <https://www.makeuseof.com/tag/design-rules-word-documents/>.
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---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Web. <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>.
---. Introduction to Information Systems. 2nd Edition. Boston: Pearson, 2015. Print.
---. ‘Knowledge Management and E-Learning’. Introduction to Information Systems. Second edition. Boston: Pearson, 2015. Web. <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5176483>.
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‘World Development Report 2016 - Main Message: Digital Dividends’. 2016. Web. <http://pubdocs.worldbank.org/en/155841452690992989/WDR2016MainMessages-ENGLISH-WebRes.pdf>.
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