‘7 Reasons Why You Should Learn How to Use Excel’ <https://www.activia.co.uk/blog/seven-reasons-why-you-should-learn-how-to-use-excel>
‘2015 Cost of Cyber Crime Study: United Kingdom’ <https://web.archive.org/web/20160207182639/http://cybersecuritysummit.co.uk/wp-content/uploads/2015/06/2015-UK-CCC-FINAL-3.pdf>
‘2017 Cost of Cyber Crime Study | Accenture - Accenture-2017-CostCyberCrimeStudy.Pdf’ <https://www.accenture.com/t20170926T072837Z__w__/us-en/_acnmedia/PDF-61/Accenture-2017-CostCyberCrimeStudy.pdf>
Appan, Radha, and Glenn J. Browne, ‘The Impact of Analyst-Induced Misinformation on the Requirements Elicitation Process’, MIS Quarterly, 36.1 (2012), 85–106 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=71143099&amp;site=ehost-live>
Aral, Sinan, ‘Productivity Effects of Information Diffusion in Networks’ (MIT Center for Digital Business, 2007) <http://ebusiness.mit.edu/research/papers/2007.07_Aral_Brynjolfsson_Van%20Alstyne_Productivity%20Effects%20of%20Information_234.pdf>
Aron, Ravi, ‘Just Right Outsourcing: Understanding and Managing Risk’, Journal of Management Information Systems, 22.2 (2005), 37–55 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=18908193&amp;site=ehost-live>
‘Association for Project Management | The Professional Body for Project Management’ <https://www.apm.org.uk/>
Avison, D. E., and H. U. Shah, The Information Systems Development Life Cycle: A First Course in Information Systems (London: McGraw-Hill, 1997), Information systems series
Avison, David, and Guy Fitzgerald, Information Systems Development: Methodologies, Techniques and Tools, 4th Edition (London: McGraw-Hill Education, 2006)
———, Information Systems Development: Methodologies, Techniques and Tools, 4th Edition (London: McGraw-Hill Education, 2006)
Banker, Rajiv  D., ‘Cio Reporting Structure, Strategic Positioning, and Firm Performance’, MIS Quarterly, 35.2 (2011), 487–504 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=60461880&amp;site=ehost-live>
Barton, Dominic, and David Court, ‘Making Advanced Analytics Work For You’, Harvard Business Review, 90.10 (2012), 78–83 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=79996092&amp;site=ehost-live>
Bo, Xiao, and Izak Benbasat, ‘E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact’, MIS Quarterly, 31.1 (2007), 137–209 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=23963841&amp;site=ehost-live>
Bocij, Paul, ‘An Introduction To Acquiring and Developing BIS’, in Business Information Systems: Technology, Development and Management, 4th Edition (Harlow: Financial Times Prentice Hall, 2008), pp. 279–318
———, ‘Systems Analysis’, in Business Information Systems: Technology, Development and Management, 4th Edition (Harlow: Financial Times Prentice Hall, 2008), pp. 373–416
Boehm, B. W., ‘A Spiral Model of Software Development and Enhancement’, Computer, 21.5 (1988), 61–72 <https://doi.org/10.1109/2.59>
Brown, John Seely, John Hagel, Hal Varian, and Nicholas Carr, ‘Does IT Matter?’, Harvard Business Review, 81.7 (2003), 109–12 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=96711753&amp;site=ehost-live>
Browne, Glenn J., and Michael B. Rogich, ‘An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques’, Journal of Management Information Systems, 17.4 (2001), 223–49 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=4326066&amp;site=ehost-live>
Brynjolfsson, Erik, ‘Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance?’, SSRN Electronic Journal, 2011 <https://doi.org/10.2139/ssrn.1819486>
———, ‘VII Pillars Of Productivity [Open Access]’, Optimize, 22, 2005 <http://www.georgeschussel.com/wp-content/uploads/articles/NY6420050502_erik.pdf>
Bughin, Jacques, Angela Hung Byers, and Michael Chui, ‘How Social Technologies Are Extending the Organization’, Survey, November, 2011 <https://web.archive.org/web/20170317102159/http://www.mckinsey.com/industries/high-tech/our-insights/how-social-technologies-are-extending-the-organization>
Carr, Nicholas G., ‘IT Doesn’t Matter’, Harvard Business Review, 81.5 (2003), 41–49 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=9720881&amp;site=ehost-live>
Chaffey, Dave, Digital Business and E-Commerce Management: Strategy, Implementation and Practice, 6th Edition (Harlow, England: Pearson, 2015)
———, Digital Business and E-Commerce Management: Strategy, Implementation and Practice, 6th Edition, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5174231>
Chatterjee, Sutirtha, ‘The Behavioral Roots of Information Systems Security: Exploring Key Factors Related to Unethical IT Use’, Journal of Management Information Systems, 31.4 (2015), 49–87 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=102702506&amp;site=ehost-live>
Chen, Injazz J., and Karen Popovich, ‘Understanding Customer Relationship Management (CRM)’, Business Process Management Journal, 9.5 (2003), 672–88 <https://doi.org/10.1108/14637150310496758>
Christensen, Clayton M., Michael E. Raynor, and Rory McDonald, ‘What Is Disruptive Innovation?’, Harvard Business Review, December, 2015 <https://hbr.org/2015/12/what-is-disruptive-innovation>
Chui, Michael, ‘The Internet of Things’, McKinsey Quarterly, 2, 2010, 70–79 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=49469625&amp;site=ehost-live>
‘Cloud Computing News - IaaS, SaaS, PaaS, Data Security, CIO, Analysis - Cloud Tech News’ <http://www.cloudcomputing-news.net/>
‘Computer Glossary, Computer Terms - Technology Definitions and Cheat Sheets from WhatIs.Com - The Tech Dictionary and IT Encyclopedia’ <http://whatis.techtarget.com/>
Creasey, Simon, ‘Data Analytics Paved Way for Leicester Win’, Computer Weekly, 2016, 4–7 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=115641005&amp;site=ehost-live>
Cukier, Kenneth Neil, and Viktor Mayer-Schoenberger, ‘Why Big Data Is on the Rise | Foreign Affairs’, 2013 <https://www.foreignaffairs.com/articles/2013-04-03/rise-big-data>
Date, C. J., An Introduction to Database Systems, 8th Edition (Boston: Pearson/Addison Wesley, 2004)
Davenport, Thomas H., ‘Analytics 3.0’, Harvard Business Review, 91.12 (2013), 64–72 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=92545710&amp;site=ehost-live>
———, ‘Know What Your Customers Want Before They Do’, Harvard Business Review, 89.12 (2011), 84–92 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=67484704&amp;site=ehost-live>
———, ‘Putting the Enterprise into the Enterprise System.’, Harvard Business Review, 76.4 (1998), 121–31 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=780261&amp;site=ehost-live>
Davenport, Thomas H., Paul Barth, and Randy Bean, ‘How “Big Data” Is Different’, MIT Sloan Management Review, Fall, 2012 <http://sloanreview.mit.edu/article/how-big-data-is-different/>
Davenport, Thomas H., and D. J. Patil, ‘Data Scientist: The Sexiest Job Of the 21st Century’, Harvard Business Review, 90.10 (2012), 70–76 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=79996214&amp;site=ehost-live>
Deiser, Roland, and Sylvain Newton, ‘Six Social-Media Skills Every Leader Needs’, McKinsey Quarterly, 1, 2013, 62–75 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=85277123&amp;site=ehost-live>
Dhillon, Gurpreet, Principles of Information Systems Security: Text and Cases (Hoboken, N.J.: Wiley, 2007)
‘DIGITAL SKILLS for the UK ECONOMY: A Report by ECORYS UK’ (Department for Business & Skills, Department for Culture Media & Sport) <https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/492889/DCMSDigitalSkillsReportJan2016.pdf>
‘DSDM Consortium’ <https://web.archive.org/web/20160304231401/https://www.dsdm.org/>
Dudovskiy, John, ‘Apple Value Chain Analysis | Business Research Methodology’, 2021 <https://research-methodology.net/apple-value-chain-analysis/>
Easterby-Smith, Mark, and Marjorie A. Lyles, Handbook of Organizational Learning and Knowledge Management, 2nd Edition (Chichester: John Wiley, 2011)
———, Handbook of Organizational Learning and Knowledge Management, 2nd Edition (Chichester: John Wiley, 2011) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=693559>
Eckerson, Wayne, ‘Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations’ <http://tdwi.org/%7E/media/8E51AC2BE2664D83BF1F503BED557105.pdf>
Elmasri, Ramez, and Sham Navathe, Fundamentals of Database Systems, 6th Edition (Harlow, Essex: Pearson, 2014) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5248269>
Ferguson, Edward, ‘Apple Inc. Five Forces Analysis (Porter’s Model) | Panmore Institute’, 2019 <http://panmore.com/apple-inc-five-forces-analysis-porters-model-case-study>
Firican, George, ‘The 10 Vs of Big Data | TWDI - Upside’, 2017 <https://tdwi.org/articles/2017/02/08/10-vs-of-big-data.aspx>
Fisher, Lauren, ‘Data Management Platforms - Using Big Data to Power Marketing Performance - eMarketer’, 2013 <https://web.archive.org/web/20150509153317/http://www.emarketer.com/Webinar/Data-Management-PlatformsUsing-Big-Data-Power-Marketing-Performance/4000073>
‘FOLDOC - Computing Dictionary’ <http://foldoc.org/>
Gold, Anna H., Glen L. Gray, Christopher G. Jones, and David W. Miller, ‘Strategies for Improving Systems Development Project Success [Open Access]’, Issues in Information Systems, XI.1 (2010), 164–73 <http://dare.ubvu.vu.nl/handle/1871/49064>
Gorry, G. Anthony, and Michael S Scott Morton, ‘A Framework for Management Information Systems’, Sloan Management Review, 30.3 (1989), 49–62 <http://search.proquest.com.ezproxy01.rhul.ac.uk/docview/1302988972?accountid=11455>
Guillemette, Manon G, and Guy Paré, ‘Toward a New Theory of the Contribution of the It Function in Organizations.’, MIS Quarterly, 36.2 (2012), 529–51 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=74717006&amp;site=ehost-live>
Hackbarth, Gary, and William J. Kettinger, ‘Building an E-Business Strategy’, Information Systems Management, 17.3 (2000), 78–94 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=3185578&amp;site=ehost-live>
Harkins, Susan, ‘10+ Reasons to Use Access (And a Few Reasons Not To) | TechRepublic’, 2008 <https://www.techrepublic.com/blog/10-things/10-plus-reasons-to-use-access-and-a-few-reasons-not-to/>
Hau, Yong Sauk, ‘The Effects of Individual Motivations and Social Capital on Employees’ Tacit and Explicit Knowledge Sharing Intentions’, International Journal of Information Management, 33.2 (2013), 356–66 <https://doi.org/10.1016/j.ijinfomgt.2012.10.009>
Hendel, John, and Tucker Doherty, ‘GRAPHIC: America’s Digital Divide, in 2 Maps | Politico’, 2018 <https://www.politico.com/agenda/story/2018/02/07/digital-divide-in-america-graphic-000639>
Hitt, Lorin M., D. J. Wu, and Xiaoge Zhou, ‘Investment in Enterprise Resource Planning: Business Impact and Productivity Measures.’, Journal of Management Information Systems, 19.1 (2002), 71–98 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=6976829&amp;site=ehost-live>
Hoffer, Jeffrey A., V. Ramesh, and Heikki Topi, Modern Database Management, 12th Edition (Upper Saddle River: Pearson, 2016)
———, Modern Database Management, 12th Global Edition (Boston, [Massachusetts]: Pearson, 2016) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5185641>
‘Information Management | IT Business News’ <https://web.archive.org/web/20210602202347/https://www.information-management.com/>
Inmon, William H., Building the Data Warehouse, 4th Edition (Indianapolis: Wiley, 2005) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=239420>
‘Insights & Publications | McKinsey & Company’ <http://www.mckinsey.com/insights>
Iriana, Iriana, and Francis Buttle, ‘Strategic, Operational, and Analytical Customer Relationship Management’, Journal of Relationship Marketing, 5.4 (2008), 23–42 <https://librarysearch.royalholloway.ac.uk/permalink/f/1cm8pdv/TN_cdi_scopus_primary_46629238>
Jashapara, Ashok, Knowledge Management: An Integrated Approach, 2nd Edition (Harlow: Financial Times Prentice Hall, 2011)
———, Knowledge Management: An Integrated Approach (Harlow, England: Pearson Education Limited, 2004) <https://ezproxy01.rhul.ac.uk/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=Holloway&isbn=9781408212561&uid=^u>
Kanaracus, Chris, ‘Survey Finds ERP Software Project Overruns “Distressingly Common” | Computerworld’, 2012 <http://www.itworld.com/article/2723501/enterprise-software/survey-finds-erp-software-project-overruns--distressingly-common-.html>
Kern, Justin, ‘How to Determine Cloud TCO | Information Management Online’, 2013 <https://web.archive.org/web/20210126185934/https://www.information-management.com/news/how-to-determine-cloud-tco>
Killen, Catherine P., and Robert A. Hunt, ‘Robust Project Portfolio Management: Capability Evolution and Maturity’, International Journal of Managing Projects in Business, 6.1 (2013), 131–51 <https://doi.org/10.1108/17538371311291062>
Klein, Richard, and Arun Rai, ‘Interfirm Strategic Information Flows in Logistics Supply Chain Relationships’, MIS Quarterly, 33.4 (2009), 735–62 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=44988648&amp;site=ehost-live>
Kling, Rob, ‘Learning About Information Technologies and Social Change: The Contribution of Social Informatics.’, Information Society, 16.3 (2000), 217–32 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=3533085&amp;site=ehost-live>
‘Knowledge Workers - Who They Are and What They Do | CFI’, 2022 <https://corporatefinanceinstitute.com/resources/knowledge/other/knowledge-workers/>
Kroenke, David M., and David J. Auer, Database Processing: Fundamentals, Design, and Implementation, 14th Edition (Boston: Pearson, 2016) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5185586>
Kumar, Kuldeep, and Jos Van Hillegersberg, ‘ERP Experiences and Evolution’, Communications of the ACM, 43.4 (2000), 22–26 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=12070056&amp;site=ehost-live>
Laudon, J. P., Essentials of MIS, 11th/Global (Pearson) <https://eu.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&amp;package_service_id=18567913790002671&amp;institutionId=2671&amp;customerId=2670>
Laudon, Kenneth C., and Jane P. Laudon, Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, Essentials of Management Information Systems, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
———, Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, Essentials of Management Information Systems <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
———, ‘Opening Case: Rugby Football Union Tries Big Data’, in Essentials of Management Information Systems, 11th Global Edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Opening Case: Rugby Football Union Tries Big Data’, in Essentials of Management Information Systems, 11th Global Edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Opening Case: Rugby Football Union Tries Big Data’, in Essentials of Management Information Systems, 11th Global Edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Opening Case: Rugby Football Union Tries Big Data’, in Essentials of Management Information Systems, 11th Global Edition (Harlow, England: Pearson Education Ltd, 2015)
Laudon, Kenneth C., and Jane Price Laudon, Essentials of Management Information Systems, 2014 <http://ezproxy01.rhul.ac.uk/login?url=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781292075013>
———, Essentials of Management Information Systems, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
———, Essentials of Management Information Systems, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
———, Essentials of Management Information Systems, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
———, Essentials of Management Information Systems, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
———, Essentials of Management Information Systems, 2014 <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5138246>
Laudon, Kenneth, and Jane Laudon, ‘Building Information Systems and Managing Projects’, in Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Building Information Systems and Managing Projects’, in Essentials of Management Information Systems, 2015 <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5138246>
———, ‘Building Information Systems and Managing Projects’, in Essentials of Management Information Systems, 2015 <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>
———, ‘Ethical and Social Issues in Information Systems’, in Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Ethical and Social Issues in Information Systems’, in Essentials of Management Information Systems, 2015 <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>
———, ‘Foundations of Business Intelligence: Databases and Information Management’, in Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Foundations of Business Intelligence: Databases and Information Management’, in Essentials of Management Information Systems, 2015 <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5138246>
———, ‘Improving Decision Making and Managing Knowledge’, in Essentials of Management Information Systems, 2015 <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>
———, ‘Securing Information Systems’, in Essentials of Management Information Systems, 11th ed./Global edition (Harlow, England: Pearson Education Ltd, 2015)
———, ‘Securing Information Systems’, in Essentials of Management Information Systems, 2015 <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684>
Lee, Dong-Joo, ‘Managing Consumer Privacy Concerns in Personalization: A Strategic Analysis of Privacy Protection’, MIS Quarterly, 35.2 (2011), 423-A8 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=60461925&amp;site=ehost-live>
Lindstrom, Lowell, and Ron Jeffries, ‘Extreme Programming and Agile Software Development Methodologies’, Information Systems Management, 21.3 (2004), 41–52 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=13352756&amp;site=ehost-live>
Luzak, J., ‘Privacy Notice for Dummies? Towards European Guidelines on How to Give “Clear and Comprehensive Information” on the Cookies’ Use in Order to Protect the Internet Users’ Right to Online Privacy’, Journal of Consumer Policy, 37.4 (2014), 547–59 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=99108901&amp;site=ehost-live>
Majchrazk, Ann, ‘The Impact of Shaping on Knowledge Reuse for Organizational Improvement With Wikis’, MIS Quarterly, 37.2 (2013), 455-A12 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=87370679&amp;site=ehost-live>
Maklan, Stan, ‘Why CRM Fails -- and How to Fix It.’, MIT Sloan Management Review, 52.4 (2011), 77–85 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=63008085&amp;site=ehost-live>
Marchand, Donald A., and Joe Peppard, ‘Why IT Fumbles Analytics’, Harvard Business Review, 91.1 (2013), 104–12 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=84424084&amp;site=ehost-live>
McAfee, Andrew, ‘Do You Have Too Much IT?’, MIT Sloan Management Review, 45.3 (2004), 18–22 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=12856174&amp;site=ehost-live>
———, ‘What Every CEO Needs to Know About The Cloud’, Harvard Business Review, 89.11 (2011), 124–32 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=67003261&amp;site=ehost-live>
McAfee, Andrew, and Erik Brynjolfsson, ‘Big Data: The Management Revolution’, Harvard Business Review, 90.10 (2012), 60–68 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=79996279&amp;site=ehost-live>
McFarlan, F. Warren, ‘Information Technology Changes the Way You Compete’, Harvard Business Review, 62.3 (1984), 98–103 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=4120899&amp;site=ehost-live>
Miller, Tom, ‘Top 10 Reasons for ERP Failure (And How to Avoid It) | ERP Focus’, 2023 <https://www.erpfocus.com/erp-failure-10-reasons-why-your-erp-project-could-crash-article-540.html>
Olson, David L., Supply Chain Information Technology, Supply and Operations Management Collection <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=1778603>
Olson, David Louis, Supply Chain Information Technology, 2nd Edition (New York, NY: Business Expert Press, 2014), The Supply and Operations Management Collection
Oz, Effy, ‘Ethical Standards for Information Systems Professionals: A Case for a Unified Code’, MIS Quarterly, 16.4 (1992), 423–33 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=9604010642&amp;site=ehost-live>
‘PMI | Project Management Institute’ <http://www.pmi.org/>
Porter, Michael E., Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980)
———, ‘How Competitive Forces Shape Strategy’, Harvard Business Review, 57.2 (1979), 137–45 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=3867673&amp;site=ehost-live>
———, ‘Strategy and the Internet’, Harvard Business Review, 79.3 (2001), 62–78 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=4147416&amp;site=ehost-live>
Porter, Michael E, and Victor E. Millar, ‘How Information Gives You Competitive Advantage’, Harvard Business Review, 63.4 (1985), 149–60 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=8500002422&amp;site=ehost-live>
‘R0305B.Qxd - ITDoesntMatter.Pdf’ <https://www.classes.cs.uchicago.edu/archive/2014/fall/51210-1/required.reading/ITDoesntMatter.pdf>
Radadia, Jinesh, ‘Breaking the Bad Data Bottlenecks’, Information Management Magazine, 2010 <http://www.information-management.com/issues/20_3/breaking_the_bad_data_bottlenecks-10017895-1.html>
Rai, Arun, Ravi Patnayakuni, and Nainika Seth, ‘Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities’, MIS Quarterly, 30.2 (2006), 225–46 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=21145595&amp;site=ehost-live>
Roth, Emma, ‘10 Simple Design Rules to Make Word Documents Look Professional and Beautiful | Make Use Of’, 2022 <https://www.makeuseof.com/tag/design-rules-word-documents/>
Sahay, B. S., and A. K. Gupta, ‘Development of Software Selection Criteria for Supply Chain Solutions’, Industrial Management & Data Systems, 103.2 (2003), 97–110 <https://doi.org/10.1108/02635570310463429>
‘SAP Digital Business Services: How Do You Become an Intelligent Enterprise? | YouTube’ <https://www.youtube.com/watch?v=okM4ym_Tmfc>
Seddon, Peter B., ‘A Multi-Project Model of Key Factors Affecting Organizational Benefits From Enterprise Systems’, MIS Quarterly, 34.2 (2010), 305-A11 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=50036083&amp;site=ehost-live>
‘Semantic Web | W3C’ <https://www.w3.org/standards/semanticweb/>
Shacklett, Mary E, ‘10 IT Basics That Business Managers Need to Know | TechRepublic’, 2016 <https://www.techrepublic.com/blog/10-things/10-it-basics-that-business-managers-need-to-know/>
Shaw, Tony, ‘Web 3.0 Gives Business Smarter Infrastructure | Baseline’, 2011 <http://www.baselinemag.com/c/a/Intelligence/Web-30-Gives-Business-Smarter-Infrastructure-576336>
Shein, Esther, ‘Companies Proactively Seek Out Internal Threats’, Communications of the ACM, 58.11 (2015), 15–17 <https://doi.org/10.1145/2820423>
Shi, Yong, ‘A Consensus Ranking for Information System Requirements’, Information Management & Computer Security, 4.1 (1996), 10–18 <https://doi.org/10.1108/09685229610114169>
Silberschatz, Abraham, Henry F. Korth, and S. Sudarshan, Database System Concepts, 6th Edition (New York: McGraw-Hill, 2011)
Sircar, Sumit, ‘Revolution or Evolution? A Comparison of Object-Oriented and Structured Systems Development Methods.’, MIS Quarterly, 25.4 (2001), 457–71 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=6406420&amp;site=ehost-live>
Smith, Julie, ‘Managing Your IT Total Cost of Ownership.’, Communications of the ACM, 45.1 (2002), 101–6 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=11934594&amp;site=ehost-live>
Smith, Michael S., ‘Protecting Privacy in an IoT-Connected World.’, Information Management Journal, 49.6 (2015), 36–39 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=110923673&amp;site=ehost-live>
Soliman, Khalid, ‘ASPs: Do They Work?’, Information Systems Management, 20.4 (2003), 50–57 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=11015720&amp;site=ehost-live>
Solitander, Maria, and Nikodemus Solitander, ‘The Sharing, Protection and Thievery of Intellectual Assets’, Management Decision, 48.1 (2010), 37–57 <https://doi.org/10.1108/00251741011014445>
Stahl, Bernd Carsten, ‘Teaching Ethical Reflexivity in Information Systems: How to Equip Students to Deal With Moral and Ethical Issues of Emerging Information and Communication Technologies’, Journal of Information Systems Education, 22.3 (2011), 253–60 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=69713592&amp;site=ehost-live>
‘State of Cybersecurity: Implications for 2015’ <http://www.isaca.org/cyber/Documents/State-of-Cybersecurity_Res_Eng_0415.pdf>
Subramanian, Girish H., ‘Balancing Four Factors in System Development Projects’, Communications of the ACM, 52.10 (2009), 118–21 <https://doi.org/10.1145/1562764.1562794>
Susarla, Anjana, ‘Understanding the Service Component of Application Service Provision: An Empirical Analysis of Satisfaction With Asp Services’, MIS Quarterly, 27.1 (2003), 91–123 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=9284305&amp;site=ehost-live>
‘The Digital Divide | Politico’ <https://www.politico.com/agenda/issue/the-digital-divide>
‘The Digital Enterprise | McKinsey’, 2013 <https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-digital-enterprise>
‘The Nature of Tech: Digital Business Automation | YouTube’ <https://www.youtube.com/watch?v=_UtVvdetCVQ>
‘The US Open Is Powered by the IBM Cloud | YouTube’ <https://www.youtube.com/watch?v=izTQwUpLXSU>
Thrasher, James, ‘What Is RFID Used for in the Real World? | RFIDinsider’, 2013 <http://blog.atlasrfidstore.com/what-is-rfid-used-for-in-applications>
‘Top 5 Reasons ERP Implementations Fail and What You Can Do About It’ (Ziff Davis, 2013) <https://cdn2.hubspot.net/hub/52892/file-345156864-pdf/docs/Top_5_Reasons_ERP_Implementations_Fail.pdf>
‘Understanding Distributed Denial of Service Attacks | YouTube’ <https://www.youtube.com/watch?v=NogCN78XN2w#action=share>
Utterback, James M., and Happy J. Acee, ‘Disruptive Technologies: An Expanded View’, International Journal of Innovation Management, 9.1 (2005), 1–17 <https://doi.org/10.1142/S1363919605001162>
Wall, Tom, ‘“I’m 57 and My Parents Have to Feed Me”: The Universal Credit Digital Obstacle Course’, Guardian, 2019 <https://www.theguardian.com/society/2019/mar/18/57-parents-feed-me-universal-credit-digital-obstacle-course>
Wallace, Patricia M., Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, Second edition (Boston: Pearson, 2015) <https://eu.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&amp;package_service_id=18567913870002671&amp;institutionId=2671&amp;customerId=2670>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015) <https://ebookcentral.proquest.com/lib/rhul/detail.action?docID=5176483>
———, Introduction to Information Systems, 2nd Edition (Boston: Pearson, 2015)
———, ‘Knowledge Management and E-Learning’, in Introduction to Information Systems, Second edition (Boston: Pearson, 2015) <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5176483>
———, ‘Project Management and Strategic Planning’, in Introduction to Information Systems, Second edition (Boston: Pearson, 2015) <https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5176483>
Wang, Yinglei, ‘Social Influence and Knowledge Management Systems Use: Evidence From Panel Data’, MIS Quarterly, 37.1 (2013), 299–313 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=85634571&amp;site=ehost-live>
Wang, Yinglei, Darren B. Meister, and Peter H. Gray, ‘Social Influence and Knowledge Management Systems Use: Evidence From Panel Data’, MIS Quarterly, 37.1 (2013), 299–313 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=85634571&amp;site=ehost-live>
Watson, Hugh J., ‘Real-Time Business Intelligence: Best Practices at Continental Airlines’, Information Systems Management, 23.1 (2006), 7–18 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=19141701&amp;site=ehost-live>
Weinberg, Neal, ‘Business Continuity and Disaster Recovery Planning: The Basics | CSO Online’, 2021 <http://www.csoonline.com/article/2118605/disaster-recovery/pandemic-preparedness-business-continuity-and-disaster-recovery-planning-the-basics.html>
Woodcock, Neil, ‘Social CRM as a Business Strategy’, Journal of Database Marketing & Customer Strategy Management, 18.1 (2011), 50–64 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=60097258&amp;site=ehost-live>
‘World Development Report 2016 - Main Message: Digital Dividends’, 2016 <http://pubdocs.worldbank.org/en/155841452690992989/WDR2016MainMessages-ENGLISH-WebRes.pdf>
‘World Investment Report 2017 - Chapter IV: Investment and Digital Economy’, 2017, pp. 156–220 <https://unctad.org/en/PublicationChapters/wir2017ch4_en.pdf>
Wulf, Volke, and Matthias Jarke, ‘The Economics of End-User Development’, Communications of the ACM, 47.9 (2004), 41–42 <http://search.ebscohost.com/login.aspx?direct=true&amp;db=bth&amp;AN=14376975&amp;site=ehost-live>