TY - CHAP TI - Improving Decision Making and Managing Knowledge N1 - section 11.4 only U1 - Recommended T2 - Essentials of Management Information Systems AU - Laudon, Kenneth AU - Laudon, Jane A2 - Laudon, Kenneth C. A2 - Laudon, Jane Price UR - https://ebookcentral-proquest-com.ezproxy01.rhul.ac.uk/lib/rhul/detail.action?docID=5573684 PY - 2015 PY - 2014 SN - 1292075015 SN - 9781292075013 U3 - 990006834420402671 ER -